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Warranty Procedure

Please fill out and submit this form completely. We need the product in question. Send the product in question to the address in the downloadable warranty form.

Warranty procedure in the US:

If you have a product you consider is a potential warranty issue, these things must happen:

  1. Print and fill out the attached warranty form, a copy of the form MUST be sent with the product in question.

  2. The product in question along with the completely filled out form must be returned to FixeHardware at:
    FixeHardware:

    ATT: Warranty
    381 E. Line St.
    Bishop CA 93514

Once we receive the product it will be inspected and the form reviewed after which you will be contacted.
This process can take time depending on where it is sent from and our current work load.

Please use a tracking# to keep track of your shipment.

WE DO NOT WARRANTY CCH ALIEN PRODUCTS

Download: Warranty Form